Frequently Asked Questions

Advertising Standards do not permit the use of the word ‘raw’ for honey. That being said, we take our honey straight from the hive, only ever manually filter it and pack it in line with Organic Standards.

It is not possible in the UK to produce Organic honey from the UK. This is because the bees fly in a 9-mile radius and there is nowhere large enough to guarantee someone hasn’t used pesticides in their garden/field. All organic honey in the UK has been imported. We have looked into the option of producing organic honey in the Highlands where there are no pesticides for miles around but to obtain Organic status we would need to keep them there all year round and there wouldn’t be enough food for them so we felt the welfare of our bees was more important. Our Scottish Heather honey comes from long, vast heather moors where there are no pesticides and we test all of our honey to ensure that continues to be the case.

Scottish Heather honey is honey produced from bees who have had access to the heather moors in Scotland. They take the nectar from the heather and convert it into honey. It has a unique flavour and colour, much more of an amber colour than other local honeys.

Yes. We have 5 different bee farmers working with us in Scotland, some we have given hives too, others already had hives. Our bee farmers work solely in Scotland and take the honey at the end of the season to a BRC and Organic registered packing facility in Perthshire. We run laboratory tests on all of our honey every year to ensure it is good quality honey and contains no pesticides or GMO. As a company, we are passionate about making sure the honey you receive is what we say that it is, authentic and tasty.

No. Our honey is all locally-sourced and lab-tested to ensure that it contains nothing but pure Scottish honey. We never heat our honey above the temperature of the hive, so it retains all its natural properties. You can find all of our lab tests here 

Crystallisation is a natural process and a sign of a good quality honey. Far from harming the quality of the honey, actually preserves its flavour and quality. We set our honey, another natural process, to ensure the product stays the same and to keep it more stable on the shelf. Our honey will have a thicker/creamier texture.

Yes. Our honey comes in glass jars, with aluminium lids and recycled paper and card – all of which are widely recycled. Even our mailing bags are fully biodegradable, and made from 90% recycled plastic. We recycle old hive parts too!

We’d be delighted to hear from you – please email us at or call us on 0131 210 0132.

If your order is not with you within 3 days of ordering (if you’ve selected first class delivery option), or 5 days (if you’ve selected second class delivery option), please contact us and we will make it our top priority to rectify the situation.

We searched high and low for an organic essential oil that did not require additional warnings signs such as 'Harmful to Aquatic Life'. To date we have been unable to find any. As a result we made the decision that saving bees but harming aquatic life didn't really fit our message so we went with a synthetic scent that required no extra warning signs, has never been tested on animals, contains no parabens and is NOT harmful to aquatic life. That being said, we are all about being as natural as possible so if anyone finds a more natural source that doesn't harm fish please let us know!

We do! Although, we should be clear that we are not allowed to send wildflower seeds. The gift items will exclude the seed sachet. 

International Orders

USA - We ship using UPS and you should expect your order within a week. 

Canada - We ship using UPS and you should expect your order within a week

Australia - We ship using UPS and you should expect your order within a week

We do!

European Orders

We ship using UPS and you should expect your order within a week. Please note there are now additional customs charges that we have no ability to sort in advance of your order. You should expect to pay these when your order arrives.